Contact With Us
ASKED YOUR UNKNOWN QUESTIONS
Here you can find our top frequently asked questions. Please let us know if you have any queries regarding our mining platform and FAQs.
Is this website legal？
We a legal investment company incorporated in the England . We are registered with the regulatory authority by UK FCA. Get more information via the Royal coat of arms of the United Kingdom at the bottom of website.We are under the jurisdiction of the British government and serve global users, excluding countries such as mainland China that are not supported by cryptocurrency policies and regulations. Incorporation Statement of capital GBP 500,000,000 Verified Via Gov.uk : https://find-and-update.company-information.service.gov.uk/company/15125599/filing-history
What are the expected returns?
It based on the mining plan you purchased. This rate of profit will not fluctuate!
How can withdraw my earning balance?
Miners can extract and dig out minerals, and the system automatically processes the withdrawal within 24 hours. How can i add my wallet address in withdraw step？ login - dashboard - My Account - Wallets
How soon can I withdraw my money?
Minimum withdrawal amount: 0.0005 BTC
Do you accept refund?
We want you to be happy with your purchase. However, if you believe your purchase decision was wrong, please open a support ticket 30 days after the date of your purchase contract to let us know you need a refund.
How to Earn A lifetime 10% Commission ?
1. Register now. Register for an account and get your own referral link/URL. 2. Refer a customer. Invite new users. Spread the word through the site or your link via social shares. 3. Earn big money. When a new user signs up, you will receive 10% of the amount they top up. The commission is credited in real time and invited users will receive it as soon as they top up. Commission USDT can be withdrawn to any third-party wallet or third-party exchange without any restriction (The system automatically processes the withdrawal within 24 hours). 10% commission over a lifetime, run your business like a boss. * You are not allowed to sign up for multiple accounts to receive referral bonuses. The referral program is designed to reward you for attracting new users and endorsing the product. Please use it responsibly. * Please use the English referral link (untranslated referral link). * If you do not receive your referral bonus, your referral may not be valid.
How Frequently Will I Receive My Mining Outputs?
How does btc mining work with us?
It’s quick and very easy! As soon as we receive your payment your contract will be added to your profile, and the system will start mining automaticlly.
Isn’t buying the hardware cheaper?
On the first glance one might think that buying miner X is slightly cheaper than hosted mining. However, there are a number of “hidden” costs related to purchasing and maintaining a miner that change the economics significantly: Shipping costs: few merchants will cover this, but in most cases they will charge you extra. Customs dues / VAT: if it is an international delivery you will likely have to pay customs dues and VAT; generally this has a huge impact on the total cost of your mining equipment. Delivery time: when you pay for your device you have to wait until the miner is packaged and shipped; if it is held up in the customs this can take weeks. And during that time you cannot mine at all (“opportunity costs”). You have to wait and hope. And if the merchant has a stock shortage; it is you who has to wait. With our system you pay and get your hashpower immediately online. No delays! Costs for additional equipment: when buying miners from larger retailers you often have to buy additional equipment like an extra PSU that matches the electricity specs for your country, control units and specific shelves to store them efficiently. This adds up significantly to the overall price for hashpower. Setting the system up: when the device finally arrived you have to assemble and configure it. Beginners often underestimate the amount of work and technical knowledge that is needed to bring the device up and optimize its settings. People that used the first ASICs spend days and weeks on it. In monetary terms this costs you twice: (i) your time and (ii) lost mining opportunity. Maintenance: hardware failures, outages and crashes could lead to downtimes between seconds and weeks. If your unit breaks you have to return it and start from scratch (by the way: check the guarantee time of your miner; it is often less than a year). With our system you have a guaranteed uptime of 100%: in case one of your units fails another unit will be switched over and start mining for you the very same second. Electricity: having the machines at home not only brings heat and noise, but also an increase of your electricity bill; an important factor that many underestimate. Please do not get us wrong: we do not want to discourage anyone from mining at home! We are often asked about prices and realized that many users do not know about all the hidden costs. If you compare the true costs, you will notice that our prices are very competitive. We want to provide you the best possible mining experience, so that you can focus on mining your favorite coins (and we take care of the rest).
After the contract ends, who will the mining equipment belong to?
At the end of the contract, ownership of the mining ASIC equipment reverts to us.
When do I get my mining output?
A mining day usually starts at 00:00 UTC and ends at 23:59:59 UTC so your miners will mine for you 24 hours a day and act exactly according to your settings (see “mining allocation”). Mining will start automatically after purchasing a plan. Generally, it officially starts in one minute after the purchase of the plan, and the income can be received in five minutes. We have a lot of scripts running, and there are numerous checkups that are being done, which even include checking some parts of the process manually, to maximize mining outputs for our customers. The fact is, you will receive a mining output for each mining day. Please ensure that you provide a wallet address for each coin you mine. Keep in mind that all of our mining outputs are daily and automatic, but the actual transfer to your wallet takes place when the balance reaches the minimum amount required for transfer.
Is crypto currency mining profitable?
Yes, we strongly believe that mining is profitable and Mining is the best way to get cryptocurrencys at cost price. Mining is the best long-term investment. Each customer must make an independent decision about the benefits of cryptocurrency mining and, in doing so, should consider the risks and their own circumstance when choosing whether to mine.